Glancere Privacy Policy
Effective as of 1 September 2024
This Privacy Policy describes how ReVal Legal Support Services Pvt Ltd, a corporation whose principal place of business is India, carrying on business as Glancere (“Glancere”, “we”, “us” or “our”) handles personal information that we collect through our digital properties that link to this policy (collectively, the “Website”).
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The Website and Glancere’s automation platform (the “Glancere App”) are intended exclusively for use by legal professionals in their business capacity (each a “Glancere App User”).
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We do not offer products or services for use by individuals for their personal, family, or household purposes. Accordingly, we treat all personal information we collect in connection with the Website as pertaining to individuals in their capacities as representatives of the relevant business and not their individual personal capacities.
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Importantly, this policy does not apply to information that Glancere processes on behalf of Glancere App Users while providing the Glancere App to them. Our use of information that we process on behalf of our Glancere App Users is governed by our agreements with them. If you have concerns regarding your personal information that we process on behalf of a Glancere App User, please direct your concerns to them.
1.
Personal information we collect
Personal information we collect
Personal information you may provide to us through the Website or otherwise includes:
a.
Contact data, such as your first and last name, salutation, email address, mailing address, professional title and company name, and phone number.
b.
Communications data based on our exchanges with you, including when you contact us through the Website, social media, or otherwise.
c.
Research data, such as your responses to surveys that we might ask you to complete for research purposes related to our business.
d.
Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
e.
Profile data, such as the username and password that you may set to establish an online account on the Website.
f.
Payment data needed to complete transactions, including payment card information or bank account number.
g.
Other data not specifically listed here, which we will use as described in this policy or as otherwise disclosed at the time of collection.
2.
How we collect personal data?
Third-party sources
We may combine personal information we receive from you with personal information we obtain from other sources, such as:
a.
Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
b.
Data providers, such as information services and data licensors that provide demographic and other information.
c.
Marketing partners, such as joint marketing partners and event co-sponsors.
Automatic data collection
We, our service providers and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Website, our communications and other online services, such as:
a.
Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 5G), and general location information such as city, state or general geographic area.
b.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Website, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
Cookies and similar technologies
Some of the automatic collection described above is facilitated by the following technologies:
Cookies
We use cookies and similar technologies (e.g., web beacons, pixels, tags and device identifiers) to recognize you and/or your device(s) on, off and across the Website and different Services and devices. We also allow others to use cookies and similar technologies as described in this section.
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identifies your browser or device.
What are cookies used for?
Cookies and other technologies allow a site or services to know if your computer or device has visited it before. These technologies can then be used to deliver products, services, and ads, help us understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your experience in using our services. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
How to control and delete cookies?
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Most web browsers allow some control of most cookies through the browser settings.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org o r www.allaboutcookies.org.
3.
How we use your personal information
We may use your personal information for the following purposes:
Website delivery and operations
We may use your personal information to:
a.
provide, operate and improve the Website and our business;
b.
communicate with you about the Website, including by sending announcements, updates, security alerts, and support and administrative messages;
c.
understand your needs and interests, and personalize your experience with the Website and our communications; and
d.
provide support for the Website, and respond to your requests, questions and feedback.
Research and development
We may use your personal information for research and development purposes, including to analyse and improve the Website and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect.
Marketing
We and our service providers may collect and use your personal information to send you direct marketing communications. You may opt-out of our marketing communications as described in the Opt-out of marketing section below.
Compliance and protection
We may use your personal information to:
a.
comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
b.
protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
c.
audit our internal processes for compliance with legal and contractual requirements or our internal policies;
d.
enforce the terms and conditions that govern the Website; and
e.
prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
4.
How we share your personal information
We may share your personal information to the extent necessary with the following parties:
Trusted Service providers
Third parties that provide services on our behalf or help us operate the Website or our business such as Amazon Web Services.
Payment processors
Any payment card information you use to make a purchase on the Website is collected and processed directly by our payment processor.
Third parties designated by you
We may share your personal data with third parties where you have instructed us or provided your consent to do so.
Professional advisors
Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Legal authorities
Law enforcement and governmental authorities as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transitions
Relevant parties in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). You will be notified via email and a prominent notice on our website will display within 30 days of any such change in ownership or control of your personal information.
5.
Your choices
You have the following choices with respect to your personal information:
Access or update your information
If you have registered for an account with us through the Website as a representative of a business, you may review and update certain account information by logging into the account.
Opt-out of marketing communications
You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us.
Cookies
Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings.
Do Not Track
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.
Please note that these choices apply to your role as a representative of a business using our services. If you are using our services through your organisation’s account, your choices may be more limited and controlled by your organisation’s administrator.
6.
Other sites and services
The Website may contain links to websites, mobile applications and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with any third party. We do not control websites, mobile applications or online services operated by third parties and we are not responsible for their actions.
7.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8.
Do we sell your information?
We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
9.
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
a.
The right to access the personal information that we have collected about you.
b.
The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
c.
The right to know whether your personal information is disclosed and to whom.
d.
The right to opt out of the sharing of your personal information.
e.
The right to request that we delete all or some of the personal information that we have collected on you.
f.
The right not to be discriminated against based upon your exercise of your privacy rights.
g.
The right to equal service and price, even if you exercise your privacy rights.
h.
The right to request that we amend any of the information that we have collected about you.
i.
The right to withdraw your consent to the processing of your data.
j.
The right to request that we restrict the processing of your data
k.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
l.
The right to stop receiving unwanted direct marketing.
m.
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
n.
The right to limit the use and disclosure of your sensitive personal information.
10.
How to Exercise your rights?
You may exercise the rights specified above by submitting a request to info@glancere.com.
11.
European Union & UK residents
If you are a resident of the European Union or the UK, then you may have rights under data protection laws in relation to the personal information we hold about you, depending on which laws are applicable (such as the European General Data Protection Regulation (GDPR) or the UK Data Protection Act 2018 (DPA).
If you are a resident of the European Union or the UK then, for the purposes of the GDPR and DPA, in addition to what is set out above, the following applies to you:
InfoTrack is a data controller and processor for the purposes of the GDPR and DPA and by consenting to this Privacy Policy, InfoTrack is able to process your Personal Information in accordance with this Privacy Policy.
For personal information that we process on behalf of our clients, we do so on the instructions of the client as a controller. If we process your information on behalf of a client and you wish to exercise any of your data protection rights under applicable law, please contact the relevant client directly.
In providing services to you, InfoTrack may make use of a number of automated processes using your Personal Information and your activity on our site as tracked by us, in order to provide more tailored and relevant services to you.
In addition to your rights set out above, you may update or rectify any of your Personal Information that we hold about you, in the manner described in the “How you can access your personal information” paragraph above.
12.
Children
The Website is not intended for use by anyone under 18 years of age. If we learn that we have collected personal information through the Website from a child without the consent of the child’s parent or guardian as required by law, we will delete it.
13.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to it, we will notify you by updating the date of this Privacy Policy and posting it on the Website. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Website after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.
14.
How to contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us by email at info@glancere.com.